Another significant aspect of hotel management is audit trail records. Giving you complete details of each activity at your property, eZee Absolute offers automated as well as manual audit trails viz. night audit, transaction audit trails and more.
Every transaction in the system is tracked and stored in the logs. You can view each operation performed on the transaction, check which user triggered the transaction along with precise date and time. This keeps your staff updated with the booking process and increases accountability among staff.
The system maintains blocked room logs and performs real-time inventory update with a reasons for blocking the room while keeping the front desk updated with the status of rooms.
Night Audit is pretty crucial operation when it comes to running a hotel business. Thus, property owners need to ensure that night-audit is accurately performed on a daily basis by the hotel staff. Moreover, if your staff is working in shift; then it is essential to maintain logs recording which staff member carried the Night Audit and at the time of the audit taking place.
These audit trails in the online hotel management system will keep track of several operations performed on guest, travel agent and company databases. Besides that, these trails will also include logs of blacklist and whitelist guests.
Rate changes in the system are stored in dedicated logs with date and time of the update along with the user details.
If any user edits the basic property settings, the settings log will give you the details of who made the changes in the system, at what time and from which IP address.
Mostly for security concerns, a majority of hotels provide limited access to their staff for accessing front office. As eZee hotel software also stores IP Configuration log, you can give access to users according to their local machine IP configuration.