A hotel CRS system or better known as central reservation system enables all kinds and sizes of hotel groups and chains to maintain a complete and centralized control over their reservations and online inventory distribution. The CRS hotel system also helps hotel chains in acquiring chain-wide direct bookings, improve guest experience, and even streamline operations.
You can monitor the entire inventory of all your locations on OTAs, GDS, hotel website and other channels from one place with the CRS system.
The central reservation system enables you to take bookings and enquiries of any location of your hotel group from a single window.
All your reservations are synced at one place and reflected at the respective locations. Whether they’re coming from OTAs, hotel website, or walk-ins.
The CRS hotel system helps you serve your guests better by generating a single profile of all the guests staying at any location of your hotel chain.
You get intelligent data insights of revenue, bookings, occupancy and a lot more of your hotel chain consolidated in the form of graphs and reports.
You get a chain-wide booking engine integrated on your hotel website through which your guests can book directly for any location.
Handle all your chain-wide travel agents and keep track of the bookings they get for you effortlessly, all from a single place with our CRS system.
Regardless of the locations your guest books at in his one journey, he’ll get just one voucher. This reduces his to and fro to check multiple vouchers.
Our central reservation system for hotels gets you a single login across all your properties, relieving you from multiple login credentials.
You get to set up the booking flow on your hotel website as per your brand’s standards; using the booking engine API in our hotel CRS system.
I’m yet to come across a better 24x7 support and CRS system
I have been using eZee’s central reservation system for my hotel chain, Capital Hotels in Iceland. Using the system has been easy and the connection from the OTAs to eZee Absolute via the channel manager is problem free. I no more have to do any to and fro from one property to another to manage reservations and inquiries. All of it is managed centrally by the eZee’s CRS hotel software. Whenever I’ve had any queries, the 24 hour support from eZee has always been there to solve them. After so many years in the industry, I have yet to come across better support staff.
One-stop to manage your hotel chain
Our CRS system is one of the fastest central reservation systems for hotels which has the capacity to update rates and distribute inventories within a few seconds for all locations from a single place. Also, irrespective of the number of properties, our CRS system works at the same speed. Hence, you’ll not face any issues related to uploading the data or system hang-up.
“One call-center” works like a Central Reservation Office. We provide a panel to all hotel chains to handle all their bookings, room rates, room availabilities, and inquiries about reservations from one place. Also, we’ve easy-switch multi-property options in our central reservation office, with the help of which you can easily check reservations and inquiries even for your specific property from a single window.
No, there is no extra charge. It is included in the integration only.
You’ll be able to check all your hotel properties data with the help of our consolidated data insights, only if you’ve used our hotel CRS software in the past. (As this feature is included in our hotel central reservation system)
Yes. As long as you’re using our CRS software, all your guests’ data will be there in the system and you can use it whenever the need arises.
There are 100+ online payment gateways connected with eZee Central Reservation System. Also, we’re always open for other integration as per the client requirements.
Our eZee experts always keep an eye on the current market trends and customer demands. Hence, accordingly, we update our CRS software to increase the productivity and revenue of the hotel chain.
Once you purchase our Central Reservation System, our team will provide training to you and all of your staff members. And there is no extra charge for it.
We’ve 105 support centers worldwide and our support team is available for you 24x7x365 - Get help.
Yes. Our hotel property management does provide multi-language or multi-currency support. In total, our system supports 50 languages worldwide.
Yes. You can easily manage all your hotel chain reviews from a single place via Online Reputation Management Software.
Yes. Our Reputation Management System can help you translate your responses in the preferred language. Also, you’ll be able to view all your guest reviews in your preferred language through our system.
Yes. Whether you have a single hotel or a hotel chain, you can instantly manage all your reservations and inventory distributions on-the-go through our Hotel PMS Mobile App.
Yes. With the help of our Hotel Loyalty Program Software, you can check the detailed insights like in which country what type of program is working. Hence, accordingly, you can run your promotions for all your hotel chains in different countries via Hotel Loyalty Program Software. Not only that, but you can also check your guests’ database and preferences of all locations from a single place which will help you set your reward programs accordingly.