Central Reservation System

Everything of your hotel chain at one place

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Central Reservation System

What is hotel CRS system?

A hotel CRS system or better known as central reservation system enables all kinds and sizes of hotel groups and chains to maintain a complete and centralized control over their reservations and online inventory distribution. The CRS hotel system also helps hotel chains in acquiring chain-wide direct bookings, improve guest experience, and even streamline operations.

Here’s where the CRS system comes into use for your hotel chain

Centralized control on inventory

Centralized control on inventory

You can monitor the entire inventory of all your locations on OTAs, GDS, hotel website and other channels from one place with the CRS system.

One call-centre for bookings

One call-centre for bookings

The central reservation system enables you to take bookings and enquiries of any location of your hotel group from a single window.

Synced reservations

Synced reservations

All your reservations are synced at one place and reflected at the respective locations. Whether they’re coming from OTAs, hotel website, or walk-ins.

Centralized guest profile

Centralized guest profile

The CRS hotel system helps you serve your guests better by generating a single profile of all the guests staying at any location of your hotel chain.

Consolidated data insights

Consolidated data insights

You get intelligent data insights of revenue, bookings, occupancy and a lot more of your hotel chain consolidated in the form of graphs and reports.

N locations. 1 booking engine.

N locations. 1 booking engine.

You get a chain-wide booking engine integrated on your hotel website through which your guests can book directly for any location.

Centralized travel agents profile

Centralized travel agents profile

Handle all your chain-wide travel agents and keep track of the bookings they get for you effortlessly, all from a single place with our CRS system.

One booking. One voucher.

One booking. One voucher.

Regardless of the locations your guest books at in his one journey, he’ll get just one voucher. This reduces his to and fro to check multiple vouchers.

Multiple properties. Single login.

Multiple properties. Single login.

Our central reservation system for hotels gets you a single login across all your properties, relieving you from multiple login credentials.

Customized booking flow

Customized booking flow

You get to set up the booking flow on your hotel website as per your brand’s standards; using the booking engine API in our hotel CRS system.

With our CRS system, your hotel chain is bound to experience

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Increased revenue

Increased revenue

Reduced expenses

Reduced expenses

Happier guests

Happier guests

eZee CRS system has got through and through for hotel chains

I’m yet to come across a better 24x7 support and CRS system

I have been using eZee’s central reservation system for my hotel chain, Capital Hotels in Iceland. Using the system has been easy and the connection from the OTAs to eZee Absolute via the channel manager is problem free. I no more have to do any to and fro from one property to another to manage reservations and inquiries. All of it is managed centrally by the eZee’s CRS hotel software. Whenever I’ve had any queries, the 24 hour support from eZee has always been there to solve them. After so many years in the industry, I have yet to come across better support staff.

eZee CRS System: Multiple properties. One system. One login.

One-stop to manage your hotel chain

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