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eZee Absolute, Web Based Hotel Management Software

eZee Support Live

eZee Absolute FAQs

  • QWhich software do I need to install to use eZee Absolute?

    eZee Absolute is a Web based solution with the help of SaaS Technology. It does not require high end hardware solutions but just requires good internet connection that is easily available worldwide. There is no need to install any software.

  • QWhat is the hardware requirement to use eZee Absolute?

    A normal computer that you use at your office or home and which could connect to internet will suffice the requirement. This helps hotels to save their money from the investment in high end hardware. With this System N number of hotel users can login and provide service to guest, which helps to save time of hotel and Hotel's precious guests.

  • QHow can I start using eZee Absolute?

    You can start by taking the 14 days trial we offer. We do not have any setup charges or any other hidden charges. The pricing includes free 24x7 support and all software upgrades. You can request a demo by going to http://www.ezeeabsolute.com/livedemo.php.

  • QWhat type of Internet connection do I need?

    You can use eZee Absolute on dial-up or High Speed internet connection. We emphasize on having a stable connection rather than the speed. Also make sure that you have a backup internet connection ready if the primary goes off.

  • QWhat about browser compatibility? Which browsers are supported?

    Currently, eZee Absolute supports Chrome, Firefox, Safari and Opera. At this moment it doesn't support Internet Explorer.

  • QCan I access eZee Absolute anytime, anywhere?

    eZee Absolute is available based on "Cloud Server" technology and "SaaS – Software as a Service" concept available worldwide. It is as simple as you accessing your emails on Yahoo, Hotmail or Gmail account. You just require a computer with internet connection and the login details to your eZee Absolute account.

  • QDoes eZee Absolute handle multiple properties?

    Users are given same user id and password for multiple properties with different hotel codes. So it becomes easy for the users to handle multiple properties.

  • QWhat happens if my computer is infected by virus or it crashes? What happens with my data?

    You can change the system and login from some other computer. Your data remains secured on our servers. Your data is saved on firewall-protected servers.

  • QWill there be any downtime?

    The System Maintenance downtime has been organized to happen with minimal impact to your working. We normally inform our customers with a notification on the login window about the maintenance that is scheduled. So that they can be prepared.

  • QWhat are the charges for using eZee Absolute?

    Please visit the page - http://www.ezeeabsolute.com/pricing.php for pricing details.

  • QDo I have to pay extra for live support?

    We do not have any setup charges or any other hidden charges. The above pricing includes free 24x7 support and all software upgrades.

  • QHow do you provide training and support on using eZee Absolute?

    If you require any assistance, information or clarification, please do not hesitate to contact the support team at http://www.ezeetechnosys.com/Live_Support.html. We offer chat, email, and phone Support Services for all our products which is available 24 hours, 365 days of the year.

  • QCan I host eZee Absolute on my server?

    You can mail in your request at sales@ezeetechnosys.com and we shall definitely look into the possibility of it.

  • QDo you offer interface with Hotel Channel Management?

    Yes, eZee Absolute has interface with eZee Centrix – The online Hotel Channel Management System.

  • QDoes eZee Absolute offer Payment Gateway integration?

    Yes, interface with Payment Gateway is also possible with eZee Absolute. You can interface it with credit cards, PAYPAL, Google check out, etc.

  • QWhat all reports do you offer in eZee Absolute? Can I export the reports in excel file or pdf file?

    eZee offers a long list of reports to overview the business done in your property along with graphs and charts. You can also export the reports in many formats from the software.

  • QCan I split or transfer charges?

    Yes, eZee Absolute offers you to split or transfer the charges.

  • QCan I manage miscellaneous expenses or sales with eZee Absolute?

    Yes, eZee Absolute offers a very easy way of managing the miscellaneous expenses or sales.