New Name, Same Promise:  Say Hello to Yanolja Cloud Solution (YCS)!
×
Menu
Home Products Property Types Pricing Free Trial Resources GST Ready Product Tour Company Support Blog How it works?

Go Contactless with eZee

Hotel Audit Report

Login


Sales

Elevate Guest Experience For Your Business with WhatsApp Integration

No Credit Card | Zero Setup Cost | No Surcharge on WhatsApp Conversations

Best for Accommodations

$15

Per user per month

Stay updated on:

  • New Booking
  • Reservation Modification
  • Cancel Reservation
  • Overbooking
  • Night Audit Report
  • Daily Performance Data
  • Product Updates
Get Started

Best for Guest Communications*

$30

Per month

Share updates for:

  • Reservation Confirmation
  • Cancel Reservation
  • Check-in Information
  • Check-out Notification (With Invoice Summary)
  • Payment Collection Link
Get Started

*Total monthly billing = Subscription charges + WhatsApp standard conversation charges per message + one-month advanced payment.

Features

Pre-Arrival Reminder

Guests like it when they receive a reminder of their booking. This gives them a feeling of confirmation and that you are looking forward to hosting them. Scheduling such reminder messages in the software is as easy as ABC.

Features

Check-In Information

It’s not only a welcome gesture that makes your guests feel pampered but also keeps them aware of the amenities and services you offer. So as soon as they are in ensure you notify your guests with their stay details.

Features

Instant Feedback

Hoteliers are always in search of constructive feedback from guests. As this helps you improve services and ensure quality standards. With WhatsApp, you can easily collect valuable feedback from your guests within seconds.

Features

Keep In Touch

If you wish to increase the chances of your guests returning, then offering discounts is a perfect way. Keep in touch with them at regular intervals, especially during peak seasons or long weekends and they have you in their mind on the next trip.

Make guest communications easier with WhatsApp integration

Get Started

Got questions? Clear them out!

You can reach out to us (Support or Sales) with your interest and share a unique phone number that has not been used in WhatsApp anywhere. We shall submit your request to WhatsApp and the integration should go live in 3 to 4 working days post their validation and approval.

The per message cost will be counted based on your recipient's country. For example, if the property is in India and the guest's mobile number is registered in India, the per message cost will be 0.50 INR. However, if the property is in India and the guest is from Indonesia, the cost per message will be 2.50 INR (as per WhatsApp standard charges).

WhatsApp offers a TAT (turnaround time) of 24 hours. This means you will be charged only once if you send multiple messages within 24 hours (from the first message). However, if it is otherwise, you will be charged twice or on the number of messages sent.

Yes, just like the WhatsApp application, you can send pictures, videos, documents or PDF files to your guests as all your data and messages are end-to-end encrypted.

Yes, we do have a provision to add/include the hotel location (Google map link) in the Reservation Confirmation template.

Of course you can! Simply add/include the feedback link in the Check-out Notification template.

The all-new automated WhatsApp for hotels is here!

Instant Notifications
Faster Communications
Stronger Relationships
dotted Pattern
dotted Pattern