eZee Shares Story of Hótel Húsafell: Hidden Treasure in the West of Iceland

Award winning Hotel Husafell's case study

Summary: A pearl in the West of Iceland, Hótel Húsafell is one of those hotels which has been recognized by Forbes and National Geographic. Its remarkable achievements led eZee to highlight the story of Hótel Húsafell. Their achievements mainly emphasize the property’s uniqueness, its offerings to guests and how eZee became a part of their incredible journey. 


Husafell is the woodland oasis of Iceland, an area that has been a tourist attraction for quite a while.

Located at a place rich in history and extraordinary natural wonders, Hótel Húsafell has been users of eZee’s hotel software ever since they commenced their operations i.e. for about 5 years.

Mr. Kristjan Gudmundsson, Head of Sales and Marketing at Hótel Húsafell says, "It feels great to have chosen eZee for our hotel operations. We're really grateful for what the system offers."

Besides, Hótel Húsafell is known for its stunning location and facilities. The region offers beautiful landscapes and activities catering to all groups of people. One may either prefer to relax in its beauty, have an action-packed adventure or spend some outdoor time with family. 

The Success Story of Hótel Húsafell: Awards and recognitions

Luxury + Amenities + Location have led Hótel Húsafell to achieve the following awards in its segment. Recognized by

FORBES magazine as, “One of the best hotels to experience the Northern Lights”.
AND
National Geographic as, “Unique Lodges of The World”.

eZee feels proud of their achievements and to have a client like them on board with us. We have seen them grow over the years, and we cannot be more sure that they’ll make it even bigger.

Beauty is where Hótel Húsafell is located

Iceland, a country of extreme geological contrasts is known as “The Land of Fire and Ice.” Moreover, it’s home to some of the largest glaciers and the world’s most active volcanoes.

Known as the land of light and darkness, the country experiences long summer days with nearly 24-hours of sunshine. Likewise, it has short winter days with only a few hours of daylight.

Certainly, you can discover all of these at Hótel Húsafell, where luxury meets adventure at Iceland’s doorstep. It’s a hidden gem of supernatural landscapes alive with the spirit of adventure.

This hotel is delightfully homegrown – the creation of a family whose roots in the valley go back seven generations. It’s built with sustainable design and furnished with excellent craftsmanship.

Perfect Location + Iconic Environment = Hótel Húsafell

This stunning property is nestled in the magnificent landscape of Borgarfjordur. Thus linking epic waterfalls, notorious volcanoes and glaciers that rank among the largest in the world. Furthermore, they’ve hung beautifully crafted paintings of the infamous artist, Páll Guðmundsson.

Unique offerings at Hótel Húsafell which attract globetrotters

Experience Iceland’s wild, wild, West at Hótel Húsafell! Subsequently, witness a temperature fall of up to -20 degrees Celsius. The property has 48 lavish geothermal rooms, followed by a fine dining restaurant, a casual bistro, bar and a lounge.

Most importantly, they offer various activities at the hotel of which glacier excursion was the first one having begun in 2015. This succeeded by super jeep tours, horseback riding and anything your adventurous heart desires; whether under the midnight sun of summer or Northern lights of winter.

These entailed extensive operations and higher manpower to manage such activities, along with maintaining good guest experience. As a result, they chose eZee as their hotel technology vendor - providing a one-stop solution. 

The property has built three hydroelectric power plants to capture the power from naturally-induced heat and water. From these, the hotel derives 100% of its energy. Its cold water comes from a glacial melt that passes through the lava which is an ultimate natural filtering system. 

Why do explorers choose Hótel Húsafell over other properties?

The property provides various adventurous activities in and around their premises, making them one of the most unique lodges in the world. Here are a few of them:

  1. Northern Lights: An average of three aurora sightings per week during the winter months.
  2. Ice Cave: A trip into the largest manmade ice tunnel in the world.
  3. Lava Cave: Protected since 1993, a colourful paradise to explore one of the largest caves in the world.
  4. Golf Course: A geo-certified golf course to play under the magnificent midnight sun.
  5. Thermal Baths: An ultimate local experience in Iceland to swim outdoors in geo-thermally heated water.

and a lot more to explore…

A recent addition to their activities – Húsafell Canyon Baths provide a wonderfully solitary setting to enjoy the splendor of highlands.

Canyon Baths at Hótel Húsafell
Canyon Baths at Hótel Húsafell

Visitors can explore authentically Icelandic hiking through the surreal landscapes; which can be followed by a relaxing soak in a geothermal pool. This Canyon Baths project has kept the entire structure as a modest and sustainable one; staying true to the area’s heritage.

eZee’s role in Hótel Húsafell’s growth

As every hotel needs a software to simplify its operations, likewise Husafell needed one! While searching for the best hotel software on Google, they came across eZee providing an all-in-one hospitality software to meet its various requirements.

Kristjan says, "one of the major benefits of eZee is a 24x7 customer support and its flawless integration between all three systems. This simplifies all our operations even more."

Being unique in its beauty and attractions in itself, Hótel Húsafell drives its guests to be happy and come back to them. A complete hospitality solution like eZee helps them in achieving enhanced guest experience.

Our integrated solutions of channel manager, booking engine and hotel PMS gives them a seamless connection, booking flow, and streamlined operations. Likewise, a reputation management software like Critique helps them to strengthen their online presence too!

Using the inventory and stock management module in point-of-sale, eZee BurrP! helps in quick food ordering and serving. The other significant aspects of hotel management viz. guest engagement, housekeeping operations, laundry services, have also been extensively automated and simplified by eZee solutions.

Kristjan says, "eZee’s booking engine gives our guests a chance to book with us directly from the website. And this helps us to get maximum direct bookings from it."

eZee feels pleased to assist them with the best they need for their hotel!

We believe, “Selling is something we do for our clients and not to our clients,”. For that reason, with each product our clients choose, we assure they get the best of what technology has to offer.

Cheers to 5 years of our trust with Hótel Húsafell and a lot more to come! eZee wishes you all the luck and many more such achievements to add on.

About eZee

Founded in 2006, eZee is one of the very few hospitality technology providers in the world to develop and offer end-to-end hotel and restaurant solutions. Recently acquired by Yanolja, eZee has a stronghold on R&D and introducing innovations in its solutions to benefit the industry. Currently, eZee along with 200+ partners serves more than 18,000 clients in 160+ countries across the globe.

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