Inside : Guest Experience

How to Respond to Negative and Positive Hotel Reviews? [FREE Templates]

Guest reviews form a major part of a hotel's online reputation along with your presence on digital media platforms. In a world where everyone's a critic,...
Read More September 25, 2019

How to Effectively Design Hotel Booking Confirmation Email? [FREE Templates Inside]

In our industry or rather, even in our day-to-day lives, confirmation emails are very common. It's only valid to want a confirmation of the services and...
Read More August 20, 2019

11 Ways to Improve Hotel Guest Experience

Let me start this with a question. When was the last time you thought about the quality of your hotel guest experience? Must be ALMOST NEVER? Or even if I...
Read More June 12, 2019

7 best ways to attract business travelers at your hotel

There can be hundreds of types of travelers in the world: Leisure, corporate, family, group, backpackers; as we said..hundreds. But when we talk about how to...
Read More September 6, 2018

Hotel guest self-service portal: Top reasons for you to try it

Self-service! Heard it before? Yeah! Innumerable times. Right? At numerous food and beverage outlets, airports, malls and gas pumps, and several other...
Read More May 19, 2018

Best Hotel Guest Experience: How to enhance your guest experience at arrivals

There is nothing new in managing a guest arrival if you aren’t providing a magical hotel experience to your guests. This is what you strive to do as a part...
Read More April 17, 2018

Top 6 millennial travel trends hotel industry needs to adopt

While talking about the recent events taking place in the world tourism industry, millennial travel trends take over the market with a significant hype;...
Read More January 20, 2018

Should Internet Access be complimentary at hotels?

If we just step back a little in hospitality history, we will realize there was a time when hotels’ telephonic communication hub was a profit center for a...
Read More April 26, 2016